Terms of Use

The original version of the Terms of Use is in French language. Any translated version is for your convenience and information only. In case of disputes the French text shall prevail.

Who are we?

Symplicy is a Belgian limited liability company involved in developing IT solutions for legal professionals and the general public.

Symplicy is a Belgian startup whose aim is to make the law more accessible, simpler, and more understandable for everyone.

We operate in Belgium. We therefore comply with Belgian and European legislation.

We invite you to consult our legal notices to obtain additional information about us.

What is the purpose of this contract?

The purpose of this Contract is to define the contractual relations entered into between You (hereinafter referred to as “You” and/or “Justiciable”) and Symplicy (hereinafter referred to as “We”).

By browsing and/or using any of our Services, namely:

  • The Symplicy website: www.symplicy.com.
  • The Symplicy application, hereinafter referred to as the “Software.”

you declare that you have read our General Terms of Use and you expressly accept them.

What do these basic notions mean?

In this Contract, it is agreed that the following expressions or words, whether used in the singular or plural, have the following meaning:

“ Attorney Directory ”: A database within the meaning of Directive 96/9/EC on the legal protection of databases, which notably consists of the following information: photos, surname, first name, schedule, skill Tags, telephone numbers, email, fax, website, LinkedIn link, bar affiliation, litigated court decisions, Contract Templates, training courses, spoken languages, the name of the Attorney’s law firm, the Attorney’s bank account, schedules, and fees. The information in the Attorney Directory constitutes the Attorney profile.

“Attorney”: Any natural person (an attorney registered with a bar) or legal entity (law firm) wishing to use our Services and be listed in the Attorney Directory.

“Concrete Case” : A database within the meaning of Directive 96/9/EC on the legal protection of databases, which consists of legal issues, legal needs, legal requests, legal concerns, and legal questions.

“ UUID Key ”: A unique sequence of symbols, letters, numbers, or special characters provided to the Attorney to authorize the lawful use of the Software, its specific version, or the extension of its license duration in accordance with this Contract. It is therefore a unique identifier that enables the Attorney to be identified within Symplicy’s database and to make the Forms usable on the Attorney’s Website. This UUID is specific to each Attorney. It is personal to each Attorney and is thus limited to one Attorney and one Domain Name.

“ Contract” : This agreement between Symplicy and you. These are general terms of use.

“ Personal Data ” : Personal Data has the meaning given in the European Regulation and of the Council No. 2016/679 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, repealing Directive 95/46/EC.

“ Intellectual Property Right ” : All current and future patents, drawings (registered and unregistered), trademarks (registered and unregistered), copyright, rights relating to databases, confidential information, domain names, trade secrets, know-how, and all applications related to any of these rights, as well as any equivalent right of any kind existing worldwide.

“ Personal Area ”: A platform through which the Attorney can manage the flow of requests received via a Form, conduct legal research, import court decisions, or Document Templates, and configure their account.

“ Force Majeure ” : Circumstances beyond the reasonable control of the parties that cause one party to be unable to meet or perform an obligation under the Contract. These circumstances include but are not limited to the following events: natural disasters, pandemics, epidemics, surprise strikes, floods, storms, exploitation, fires, all natural disasters, acts of war, acts of public enemies, acts of terrorism, riots, civil unrest, willful damage, sabotage, and revolution.

“ Form ”: An interactive form to be completed by the Justiciable, composed of:

  • A graphical interface protected by copyright.
  • Original textual content consisting of questions and pre-built answers, which may include multiple areas or fields. The Justiciable may enter text, check boxes, make a selection from a predefined list of terms, press buttons, etc. The Form helps prepare the initial meeting between the Attorney and the Justiciable. There are two types of Forms:
    • “General” or “default” Forms: These are Forms created by Symplicy. They are Form templates that Symplicy makes available to the Attorney.
    • “Customized” Forms: These are Forms co-created by the Attorney and Symplicy.

“ Hosting ” : An activity consisting of storing a Website on a Web Server in order to make it available to the terminal (computer or mobile device, for example) of any Justiciable requesting it by electronic means.

“ Hyperlink ” : A hypertext link or web link that enables the transition from one webpage to another by means of a click.

“ Indexing ”: The process of adding the URL address of a Website to the databases of search engines and directories.

“ Justiciable ”: Any natural person on whose behalf a Concrete Case is submitted using the interactive Form.

“ Software ” : A computer program and all its components, including the Forms. The Software refers to the entire content of the disks, CD-ROMs, DVDs, emails, and attachments, or other media provided with this Contract, including the object code form of the Software provided on data transport media, via email, or downloaded from the Internet. The Software also refers to any explanatory written documentation and other types of documents related to the Software, including any description of the Software and its features, any description of the properties and operation of the Software, any description of the operating environment in which the Software is used, user or installation instructions for the Software, or any description of how to use the Software (“Documentation”).

“ Document Template ”: A digitized document used as information, a note, pleadings, a petition, or question-and-answer text. This document is previously uploaded by the Attorney in their Personal Area.

“ Domain Name ”: The web address on which the Attorney hosts their Website and through which it is made available to the Justiciable.

“ SEO (Search Engine Optimization) ”: A process that ensures that a Website, or the pages it comprises, are well ranked in the results of search tools (Search Engines) for a given keyword or expression. The purpose of SEO is to increase a Website’s traffic and visits.

“ Web Server ”: A computer connected to the Internet on which Websites are hosted.

“ Service ” : A service provided by Symplicy under this Contract.

“ Website ”: A set of web pages and resources connected by Hyperlinks, defined and accessible via a Domain Name. A Website is hosted on a Web Server accessible through the global Internet network.

“ Tag ”: A database within the meaning of Directive 96/9/EC on the legal protection of databases containing multiple labels that illustrate, in plain language, the Attorney’s area of expertise.

What are the features of our Services?

Symplicy Website: www.symplicy.com

You can browse our Website, learn about our startup Symplicy and the Services it offers.

You can contact us by email or schedule an appointment.

Symplicy Software

Symplicy has developed Software (Software as a Service).

The Software is not sold but licensed as a Service to the Attorney, who accepts it.

Symplicy remains the owner of the Software and its components.

Our Software allows the Attorney to:

  • Establish contact with a Justiciable through Forms.
  • Manage, through a Personal Area, the requests received via Forms.
  • Import, through a Personal Area, court decisions and/or Document Templates.
  • Conduct, through a Personal Area, legal research.

The Software operates as follows:

  • Our Form is installed on the Attorney’s website.
  • The Justiciable visits the Attorney’s website and clicks a contact button to bring up the Form.
  • The Justiciable describes in their own words their legal issue in the Form’s search bar.
  • Based on the words expressed by the Justiciable, we attempt to rephrase their legal need. The phrasing corresponds to Concrete Cases present in our database. The Justiciable selects and clicks on a Concrete Case in our database.
  • A Form then appears according to the selected Concrete Case.
  • The Justiciable fills out this Form.
  • Once validated by the Justiciable, the Form is automatically sent to the Attorney’s email address. The Form’s content is also sent to the Attorney’s Personal Area.
  • In the Attorney’s Personal Area, we provide the Attorney with the completed form from the Justiciable, court decisions, and Document Templates associated with the Concrete Case selected by the Justiciable.
  • In the Attorney’s Personal Area, the Attorney has the option to upload and/or search for court decisions and/or Document Templates.

Our Software is always hosted on Symplicy’s servers and/or on servers designated for this purpose by Symplicy.

Our Software is available in French, and the Services are provided in French.

What are your obligations and responsibilities?

You undertake and are required:

  • To use our Services in compliance with this Contract.
  • Not to hinder or distort the operation of our Services, harm all or part of its components, or access it in a fraudulent manner.
  • Not to copy, distribute, extract components, or create derivative works based on the Software and databases.
  • Not to use, modify, translate, reproduce or transfer the Software usage rights or copies of the Software in any manner other than those provided for in this Contract.
  • Not to sell, sublicense, lease, or rent the Software or use the Software to provide commercial services.
  • Not to reverse engineer, decompile, or disassemble the Software or otherwise try to discover the Software’s source code.
  • Not to use the Attorney Directory for commercial purposes and/or for marketing purposes to sell services or products.
  • Not to reuse, store, reproduce, display, or retain, directly or indirectly, in any medium, by any means and in any form whatsoever, all or part of the content of our databases.
  • Not to use any manual process or any automated system or software designed to extract data from our Services, particularly for the purpose of displaying the data on another website (“framing,” “screen scraping,” “web scraping”).
    • We reserve the right to take any action or claim necessary to enforce this prohibition, including through legal proceedings, and without prior notice.

When you fill out a Form and/or when you contact an Attorney following the use of our Services, you undertake and are required:

  • To provide correct, lawful, truthful, and relevant information to an Attorney.
  • Not to provide false, inaccurate, misleading, defamatory, slanderous, unlawfully threatening, unlawfully harassing, or obscene information to an Attorney.
  • Not to send promotional information to an Attorney.
  • To guarantee the accuracy and lawfulness of all data communicated to the Attorney via the Forms.
  • To respect privacy, including the General Data Protection Regulation (No. 2016/679).

You expressly confirm that the data (texts, images, drawings, videos, photos, software, databases) that you provide to the Attorney through the Forms respects third-party rights and is not unlawful. You expressly confirm that you hold all necessary Intellectual Property Rights and authorizations and that these software, works, and inventions contain nothing that may violate the laws and regulations relating in particular to counterfeiting, unfair competition, privacy, the protection of Personal Data, Intellectual Property Rights, the right to one’s image, personality rights, and more generally, infringe upon the rights of third parties.

You are solely responsible for all the content you submit to the Attorney via the Forms.

Therefore, we are not liable and owe no reimbursement for any result arising from a failure on your part in using our Services.

The Form can in no way replace a face-to-face meeting between an Attorney and a Justiciable.

What are our responsibilities?

You acknowledge and accept that:

  • Our Services are solely a meeting point between You and an Attorney.
  • We are completely unrelated to any contractual relationship that existed, exists, or will exist between you and an Attorney.
  • We manage a computer and software infrastructure made available to you. Accordingly, we are neither agents, employees, nor representatives of the Attorneys or you.
  • The Services we provide constitute an obligation of means rather than an obligation of result.
  • We cannot ensure or guarantee that your use of our Services will meet your needs and your situation.
  • We do not exercise any degree of authority or control over the Attorneys listed on our Services.
  • In no event can we be held liable for the loss of a right or opportunity resulting from missed deadlines caused by a lack of response from the Attorney and/or you.
  • Our Services are a third-party resource and are not decisive in concluding any agreement that may arise between you and an Attorney.
  • We cannot be held liable for damages resulting from disputes between you and an Attorney, in particular regarding the scope, performance of the Attorney’s assignments, or payment of fees.
  • The transmission of content via a Form is immediate and without any prior control or validation by us of the content sent. This measure was taken to respect the confidentiality requirements imposed by professional conduct and Attorney-client privilege.
  • Once validated by the Justiciable, the Form is automatically sent to the Attorney’s email address. The Form’s content is also communicated in the Attorney’s Personal Area.
  • The Form can in no way replace a face-to-face meeting between an Attorney and a Justiciable. The Attorney is personally required to check their inbox and SPAM folder regularly to avoid any Concrete Case remaining without a useful response. In no event can we be held liable for the loss of a right or opportunity resulting from a missed deadline caused by a lack of response on your part and/or the Attorney’s part.
  • We cannot be held responsible if you send false, incorrect, illegal, inaccurate, harassing, or otherwise prohibited information via the Forms to the Attorney. We do not directly access the content of your request via the Forms, and we cannot screen, censor, modify, or control the information exchanged between the Justiciable and the Attorney.
  • We cannot be held liable if you send content that infringes an Intellectual Property Right and/or the Personal Data of a third party via the Forms to the Attorney. We do not directly access the content of your request via the Forms, and we cannot screen, censor, modify, or control the information exchanged between the Justiciable and the Attorney.
  • We cannot guarantee that Attorneys are duly registered with a bar nor the lawfulness of their exercise of the Attorney profession.
  • We do not guarantee that the servers hosting our Services will be free of viruses and other damaging components. It is your responsibility to take appropriate measures to protect your own data and/or software from potential viruses circulating on the Internet. Any hardware, file downloaded and/or obtained, in any way, while using our Services is used at your own risk.
  • In the event of a security incident, Force Majeure, technical failure, or maintenance affecting the normal functioning of our Services, We undertake to the best of our abilities to restore the continuity of our Services’ operation. However, in light of the complexity of the technical chain involved, we cannot guarantee full continuity of operation and access to the Services. A security incident, technical failure, Force Majeure, and/or maintenance do not entitle you to any compensation or reimbursement from us.
  • We are not responsible for any full or partial failure to perform, and/or any failure on the part of network operators in the transport of data to the global Internet and, in particular, of your internet service provider(s).
  • The information concerning the Attorney Directory may contain inaccuracies or errors, particularly regarding mailing addresses, email addresses, telephone numbers, Attorney skill Tags, and Attorney fees. We do not guarantee the accuracy, truthfulness, relevance, completeness, lawfulness, or currency of the Attorney Directory and disclaim all liability regarding the information contained in this Attorney Directory. We carry out no verification of the accuracy, completeness, relevance, or lawfulness of this content in the Attorney Directory. Therefore, we are not liable and owe no compensation for any damages that may result from a lack of accuracy, completeness, relevance, or lawfulness of such information. If an attorney informs us that there is an error in the Attorney Directory, we will do everything possible to correct these errors. We are bound by an obligation of means and not of result.
  • We disclaim all liability for any document or information provided by or published by the Websites to which we post Hyperlinks, or which redirect to us. You visit such Websites at your own risk.
  • We are not responsible for content posted on the Attorney’s Website. We do not intervene in editing such content. We have no control over the quality, safety, or lawfulness of the content posted on the Attorney’s Website. Symplicy does not act as the publisher of content posted through its Services on the Attorney’s Website and cannot control its truthfulness, accuracy, relevance, or legality.

What about our intellectual property rights?

All information, data, and materials, including in particular:

  • The source code.
  • The Software Documentation.
  • The design, interfaces, drawings and models, color arrangements, Software and Form architecture.
  • The Concrete Cases, Forms, Attorney Directory, Tags, court decisions, and Document Template databases.

are protected by copyright, rights relating to databases, any other Intellectual Property Right, and/or by this Contract.

Any use and/or reproduction and/or communication to the public without our prior written consent is prohibited and constitutes a violation of this Contract, and may infringe our Intellectual Property Rights.

We incorporate into our Services API modules developed by third-party companies whose use is governed by licenses.

What about privacy, confidentiality, and the protection of personal data?

We invite you to read our Policy on the Protection of Personal Data.

We invite you to read our Cookie Policy.

Our Policy on the Protection of Personal Data and our Cookie Policy are an integral part of this Contract and inseparable from it.

When using the Software on the Attorney’s Website, this Policy on the Protection of Personal Data is available in the Software interface. This Policy is communicated to and accepted by the Justiciable. Their consent is obtained via a checkbox displayed in the Software interface.

What about changes to this Contract?

We may, unilaterally, amend or delete this Contract, in whole or in part, for legal, technical, or regulatory reasons, if we deem it necessary or following a change in the Services provided, or the nature or presentation of our Services. You expressly agree to be bound by this amended Contract.

We reserve the right to modify, suspend, or discontinue any aspect of the Services.

We may also limit or restrict your access to all or part of our Services, without notice or any other obligation, for technical or security reasons, to prevent unauthorized access, data loss or destruction, or when we believe, in our sole discretion, that you are violating the provisions of this Contract, a Law, or a Regulation, and when we decide to stop providing our Services.

By continuing to use our Services now or after changes have been posted, you signify that you accept these changes.

What about Hyperlinks to our Services?

You may not create Hyperlinks pointing to our Services without our prior written permission.

Which law applies?

This Contract will be interpreted under and in accordance with Belgian law.

What if there is a dispute?

In the event of a dispute between the parties regarding the validity, interpretation, or performance of this Contract that cannot be resolved amicably, the parties will first attempt to resolve the dispute through mediation. The parties will appoint a mediator among those approved by the Belgian Federal Mediation Commission.

If mediation does not resolve this dispute, the dispute will be brought exclusively before the Liège courts, Namur division, with subject-matter jurisdiction.

Miscellaneous clauses

If any provision of this Contract is declared null or invalid, it shall be deemed unwritten, without affecting the validity of the other provisions.

The original version of this Contract is in French. The versions translated into Dutch and English are provided solely for your convenience and information. In the event of a dispute, the French version of the text shall prevail.

Do you have any questions, suggestions, or comments concerning our General Terms of Use? Contact us via info@symplicy.com.

The version of this Contract is dated March 9, 2025. You can download a copy of this version in a durable medium (.pdf format) by clicking here.